Ordering
All prices quoted are in Euros. Due to fluctuations in supplier price, we reserve the right to change our prices without notice. Any such price changes will usually be applied instantly to this web site, allowing you to be aware of them before ordering. Errors and omissions excepted.
Cancellations
You may return any unused goods to us within 14 days of receipt in mint condition and we will issue an immediate refund. All returned goods must be in the original packaging and in the same condition as supplied, and we must be informed of damages within 48 hours of delivery. Alternatively and in accordance with the distance selling regulations we will be happy to provide a refund or exchange for any item provided. Please contact us within 7 working days of your order receipt via a durable form such as post. We can then arrange for your refund to be processed (this may take up to 30 days). As part of your contract with us you are required to return any unwanted items to us within 30 days of cancellation. We can either arrange collection (at your cost) or you may arrange to return the items to us. Please note that you are obliged to have taken reasonable care of the items and we reserve the right to deduct the cost of recovering the items should you not return them to us within 30 days of cancellation. |